Sapphire Jewelry and Watch Repair

At Sapphire Jewelry LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, interact with our services, or purchase our products.
 

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment information when you purchase items, request services, or contact us.
• Non-Personal Information: Browser type, device type, IP address, browsing behavior, and usage data collected automatically to improve website functionality and security.

2. How We Use Your Information

Your information may be used for the following purposes:

• Transaction Processing: To complete purchases, process payments, arrange for shipping, and provide requested services.
• Customer Service: To respond to inquiries, offer support, and handle orders or repairs.
• Marketing and Communication: With your consent, we may send promotional materials, updates, and special offers.
• Website Improvement: Non-personal data is used to analyze website performance, detect security issues, and enhance user experience.

3. Sharing of Information

Sapphire Jewelry LLC does not sell or lease your personal information to third parties. We may share information in the following cases:

• Service Providers: We may share data with trusted third-party vendors who assist with payment processing, shipping, data analytics, and IT support. These vendors are obligated to protect your data.
• Legal Compliance: We may disclose personal information if required by law or to protect our rights, property, and the safety of our customers.

4. Data Security

We employ industry-standard security measures to safeguard your information, including encryption, firewalls, and access controls. Despite these efforts, no transmission of data over the internet is completely secure, and Sapphire Jewelry LLC cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience and improve site performance. Cookies may also help us understand usage patterns and compile aggregate data on site traffic. You can choose to disable cookies through your browser settings, but this may affect certain website features.

6. Your Rights and Choices

• Access and Correction: You may request access to, or corrections of, your personal information.
• Opt-Out: You have the right to opt out of receiving marketing communications at any time.
• Data Deletion: You may request the deletion of your personal data unless it is needed for legal or regulatory obligations.

7. External Links

Our website may contain links to other sites. Sapphire Jewelry LLC is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Sapphire Jewelry LLC reserves the right to update this Privacy Policy. We will notify users of significant changes by posting the revised policy on our website. Your continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Sapphire Jewelry LLC

1333 W 7th Ave, Eugene, OR 97402
SapphireJewelryEugene@Gmail.com

(503)680-2241

All products sold by Sapphire Jewelry LLC are sold as-is, without any warranties, guarantees, or representations, either expressed or implied, regarding the quality, condition, durability, or functionality of the item.
 

By purchasing from Sapphire Jewelry LLC, the buyer acknowledges and accepts that:

• No Returns or Exchanges: All sales are final. No returns or exchanges are permitted unless explicitly agreed upon by Sapphire Jewelry LLC.
• No Warranties: Sapphire Jewelry LLC does not provide warranties of any kind on items, including for pre-owned, vintage, or handmade products.
• Product Descriptions: While we strive for accuracy in our product descriptions, slight variations may occur in color, size, or details due to photographic lighting, screen settings, or natural imperfections in gemstones and materials.

Return Policy – Seller Discretion

In rare cases, Sapphire Jewelry LLC may consider a return or exchange. Any such decision is entirely at the seller’s discretion and is not guaranteed. If a return or exchange is offered, the following conditions will apply:

• Condition: The item must be returned in its original, unworn, and unaltered condition, with all original packaging and tags attached.
• Return Window: Any approved return must be initiated and completed within [specify timeframe, e.g., 7 days] of purchase.
• Restocking Fee: Sapphire Jewelry LLC reserves the right to charge a restocking fee of [e.g., 10-15%] for any approved returns.

Market and Economic Impact on Gold and Jewelry Values

Gold, precious metals, and gemstones are inherently valuable assets, but their market value can be highly volatile due to external economic factors and fluctuations in global demand. By purchasing from Sapphire Jewelry LLC, buyers understand and accept that:

• Market Volatility: The value of gold, diamonds, and other precious materials may rise or fall based on economic indicators such as inflation rates, currency strength, geopolitical events, and shifts in market demand. Consequently, the fair market value of items may differ from their purchase price over time.
• Supply Chain and Demand Factors: Economic and geopolitical events, such as trade restrictions, mining regulations, and changes in consumer demand, can impact the availability and cost of raw materials used in jewelry, thus influencing retail values.
• Non-Refundable: These fluctuations do not entitle the buyer to refunds, credits, or price adjustments on previously purchased items. Once purchased, items are considered final sale and are not eligible for reimbursement based on future market value shifts.
• Investment and Resale Considerations: Buyers interested in purchasing jewelry as an investment should note that jewelry items, especially retail pieces, may not appreciate at the same rate as raw gold or investment-grade assets. We recommend consulting a financial professional for advice on investing in gold or precious stones if these are primary purchase considerations.

Custom, Personalized, and Sale Items

• Custom and Personalized Orders: All custom and personalized items are non-refundable and non-returnable.
• Sale and Discounted Items: Items purchased on sale or at a discount are final sale and are not eligible for returns, exchanges, or refunds.

Contact Us

For any questions or concerns regarding this policy, please contact us at:

Sapphire Jewelry LLC

1. Product Authenticity and Quality

• Sapphire Jewelry LLC guarantees that all items for sale are sourced from reputable suppliers. Each product’s quality and authenticity are confirmed through rigorous quality control.
• Descriptions of products on the website are as accurate as possible; however, slight variations in color and appearance may occur due to photographic lighting and screen settings.

2. Cleaning and Repair Services

• At-Owner’s Risk: Sapphire Jewelry LLC offers cleaning and repair services at the item owner’s risk. While utmost care is taken during these processes, Sapphire Jewelry LLC cannot be held liable for potential damage, wear, or changes to the appearance or structure of items, especially vintage, antique, or fragile pieces.
• Inspection of Items: Upon receipt of items for repair or cleaning, Sapphire Jewelry LLC will inspect the items and notify the owner of any pre-existing conditions that may affect service results.
• Limitations of Liability: Sapphire Jewelry LLC’s liability for any damage is strictly limited to the declared or market value of the item at the time it was received for servicing, whichever is lower.

3. Appraisals and Pricing

• Non-Binding Estimates: All pricing and appraisals provided on this website are intended as estimates only. Sapphire Jewelry LLC reserves the right to adjust prices based on market fluctuations and item specifications.
• Third-Party Appraisals: Sapphire Jewelry LLC recommends independent appraisals for high-value items, especially for insurance purposes. Any appraisal service offered by Sapphire Jewelry LLC is not a replacement for a certified, third-party appraisal.

4. Risk of Loss and Insurance

• Insurance for Shipping: Shipping for cleaning or repair services is the responsibility of the customer, and Sapphire Jewelry LLC highly recommends insuring valuable items during transit.
• In-Store Security: While items are in Sapphire Jewelry LLC’s possession, they are stored securely, with limited access. However, Sapphire Jewelry LLC advises that high-value items be insured under the owner’s personal policy for additional protection.

5. Return and Refund Policy

Standard Products: Returns and exchanges on standard products are accepted within [insert return window, e.g., 30 days] of purchase, provided the items are in their original condition with proof of purchase.

Custom and Personalized Orders: All custom or personalized jewelry sales are final and non-refundable. Repairs and alterations to custom orders are not covered under general warranties.

By engaging Sapphire Jewelry LLC for any services, including but not limited to cleaning, repair, inspection, and appraisal, the client hereby agrees to the following terms and waives any right to hold Sapphire Jewelry LLC legally liable for certain risks and circumstances as outlined below.
 

1. Assumption of Risk

• At-Owner’s Risk: Clients acknowledge that cleaning, repair, and inspection services carry inherent risks. Sapphire Jewelry LLC takes reasonable precautions to handle all items with care; however, there is a risk of damage, alteration, or loss, especially with vintage, fragile, or pre-existing damaged items. By submitting items for service, the client assumes all risk of damage or alteration to their property.

2. Limitation of Liability

• Loss, Theft, or Damage: Sapphire Jewelry LLC is not liable for any loss, theft, or damage to items while in its possession, including but not limited to instances of accidental breakage, scratches, discoloration, or other unintended effects resulting from the service.
• Insurance Recommendation: Clients are encouraged to obtain personal insurance coverage for any valuable items before bringing them in for service, as Sapphire Jewelry LLC’s liability is strictly limited to the maximum declared value of $100, regardless of item value, in cases of severe negligence.

3. Waiver of Legal Claims

• Release of Claims: By submitting items for cleaning, repair, or inspection, the client agrees to fully release, discharge, and hold harmless Sapphire Jewelry LLC, its owners, employees, and agents from any claims, damages, demands, or legal actions arising from or related to the services rendered.
• No Suit Clause: Clients agree not to initiate any lawsuit, arbitration, or legal proceeding against Sapphire Jewelry LLC for any alleged damage, loss, or injury to their property. This waiver is legally binding and extends to any and all claims, whether based on contract, tort, warranty, or other legal theories.

4. No Defamation Clause

• Non-Disparagement: By agreeing to these terms, the client agrees to refrain from making defamatory, disparaging, or untrue statements about Sapphire Jewelry LLC, its services, or personnel in any public forum, online review platform, or social media. Clients may provide feedback directly to Sapphire Jewelry LLC through official channels if concerns arise.

5. No Guarantee of Results

• Service Outcome: Sapphire Jewelry LLC makes no guarantees, representations, or warranties about the condition or appearance of items after service. The company performs all services on a best-effort basis, and clients acknowledge that final results may vary based on factors beyond Sapphire Jewelry LLC’s control, including pre-existing conditions of the item.

6. Consent and Agreement

By submitting items for service and/or checking the “I Agree” box, the client affirms that they have read and understood this Legal Disclaimer and Liability Waiver. The client voluntarily agrees to all terms and waives any right to dispute, challenge, or seek compensation for any potential outcome resulting from the services provided by Sapphire Jewelry LLC.

Sapphire Jewelry LLC